Privacy Policy
How we use data and what choices you have
This is the same document shown inside the SyriaTalk app during registration.
Data we process
We use account identifiers, profile details, contacts, rooms, messages and media you choose to share to provide and synchronize the service. We may process IP addresses, connection and device information, and crash/security logs to protect the service and diagnose problems. STC and service transactions are recorded to operate and review them.
Who sees content
Messages go to recipients according to the chat type. Public room content may be visible to occupants or to people allowed by that room’s archive setting. Private Flashes go to the audience you choose, excluding blocked accounts. Others may keep copies of content they receive outside our control.
Media and third parties
Chat media is stored according to server retention and capacity settings; Flash media follows its expiry period. Optional embedded content such as YouTube or GIFs may connect to its external provider. Encryption of some Flash media does not mean every message is end-to-end encrypted.
Security and retention
We use encrypted transport where supported and restrict administrative tools by role. Retention varies by data type, settings, backups, legal duties and fraud prevention. We cannot promise to erase a copy that a recipient retained outside the platform.
Your choices and deletion
Manage blocking, Flash privacy and room settings in the app. In-app account deletion requires password verification. If you cannot access the app, use the website deletion request page; ownership is verified without asking for your password. Some data may need to be retained by law or for transaction security.
Contact and updates
For privacy or data requests email developer@syriatalk.biz. Changes to this policy update this page and its date; material changes will be explained before fresh consent is requested when required.